![]() ![]() If fax sent results in transmission failure, the deducted paid credits will be credited back to your balance. ) Contact our support team: Will fax credits still be deducted if a fax fails to send? ) Open the Snapfax App on the device that has purchased fax credits > Tap the menu in the upper left corner > Tap "Credit Transfer" > follow the on-screen instructions to transfer credits to your new mobile phone. ) On your new device, sign in with the same Apple/Google account. How can purchased fax credits be restored, if you have changed mobile phones?.When you install Snapfax on a new device, fax data will be downloaded from iCloud automatically.įor Android users, please refer to "Backup And Restore" for more details. Your fax data will be synchronised to iCloud. How to backup your Snapfax fax records?įor iOS (13 or above) users, you can turn on “Use iCloud” option.If you have changed your mobile phone and want to restore your Snapfax balance to the new mobile phone, we will use this email address to verify that you are the rightful owner of the Snapfax account. The email address is used to restore your Snapfax account balance. Why do I need to enter an email address in Snapfax App Settings?.In the Snapax App > Tap the menu in the upper left corner > Setting > Snapfax User ID Open the Snapfax App on the device that has purchased fax credits > Tap the menu in the upper left corner > Tap "Credit Transfer" > Follow the on-screen instructions to transfer credits to other devices. ![]() Supported transfer methods are as follows: You should download the new version of Snapfax for Mac ( Link) instead.Īlternatively, you can use the "Transfer Credits" function to transfer your paid credit to your other devices. ![]() Note: Sign-in feature is not available in classic Snapfax for Mac (user ID M-XXXXXXXX-XXX). Devices will see the same fax credits amount if they sign in with the same account. Go to Snapfax setting page and select Sign-in option. Yes, you can share fax credits with other devices by signing in with Apple/Google.
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